Sizing information

1. Due to manual measurement, please allow a size error of 0-0.5cm.

2. Foot length measurement: With your feet on the ground, measure the longest distance between your toes and your heels to determine your foot length. 

3. Please read our shoe size table carefully! It can help you choose the right size for your feet. If you have any other questions, please contact our customer service first, we will help you solve. Please note that if your feet are too long or too wide, choose a larger size than usual.

Product assurance 

Dear customer,

Thank you for choosing our women's shoes. In secure to provide you with a secure and satisfactory shopping experience, we hereby solemnly promise:

一. Quality assurance​

1. We strictly control the production of each pair of women's shoes, from raw material procurement to production process, all follow industry standards. The upper material is leather, fabric, etc., to ensure velvety, breathable and robust; The sole is made of rubber material, with excellent anti-slip and wear resistance.

2. Each pair of shoes is inspected before leaving the factory, including appearance inspection (such as color uniformity, seam uniformity, no defects), size measurement (in line with standard size specifications), only to show you decent women's shoes. ​

二. Comfort guarantee

1. Our women's shoes are carefully shaped according to the curve of women's feet to ensure that the feet can be given enough support and plush packaging to reduce walking fatigue. Whether it is the heel design and Angle of high heels, or the hardness of the insole of flat shoes, it has been repeatedly screened. 

2. The insole is made of latex material, which can effectively relieve foot pressure and provide you with a relaxing foot feeling, so that you can easily cope with whether it is a long time walking, standing or participating in various activities. ​

三. Service guarantee ​

1. If you have any questions or need help during the purchase process. You can contact us at any time through online customer service, we will be happy to answer your questions about product information, size selection, product attributes and so on.

2. After receiving the shoes, if you find any quality problems or are not satisfied with the product, please contact us in time. Under the premise of complying with the return and exchange policy, ensure that your rights and interests are protected, so that you discover without worry.

We are committed to creating fashionable and cushy women's shoes for you, your satisfaction is our unremitting pursuit. If you have any comments or suggestions, please feel at no charge to feedback to us, which will help us to continuously improve the quality of our products and services

 

Logistics sector ​

1. Dear friends, according to our statistics, shoes are usually shipped within 7 days, and the delivery time in incredibly countries is usually 15 to 45 days. If there is a delay in logistics updates, you can track them on the following websites: 

Https://www.17track.net/zh-c 
2.The transaction price of our goods does not include the customs clearance fee. The buyer is responsible for the customs clearance procedures and all expenses incurred therefrom. If you do not want the package, please cancel the purchase before sending the package, we can not intercept the package once sent, hope you can understand!